Privacy & Cookies Policy
Effective Date: 1st September 2020
NCD 1 Limited, trading as 8 Doors Distillery (“us”, “we”, “8 Doors” or “our”) operates the www.8doorsdistillery.com website and are committed to protecting and respecting your privacy.
This Privacy & Cookies Policy (together with our website Terms & Conditions) covers how we use any personal information that you provide to us or which we collect about you when using this website. This policy will detail what data we collect, how we collect data from you and how we use it. By using our website you agree to be bound by the terms of this policy.
This policy also explains your rights and how to contact us about your personal data.
We are committed to safeguarding the privacy of our customers and visitors to our website. Our website uses SSL to help protect (encrypt) any data provided using our site.
What personal information do we collect?
In order to fulfil our services we need to know certain personal information, and in order to continuously improve our services we may collect additional information.
We may collect and process the following personal data:
Information you provide to enable us to deliver services you have requested: including first and last name, postal address (house/flat name or number, street, town, postcode), phone number, email address, financial details required for billing and processing payments.
Your correspondence with us via email, post, phone or other channels, including social media channels and when you respond to our communications, research surveys or requests for information.
Details you provide when you sign up for or request that we send you, information about our products and services, including marketing materials.
Website usage information is collected using cookies and tracking code (ie pixels, beacons). This information may include traffic data, location data, IP address, login data where applicable, browser type and version, network, device and other communication data.
We may also receive or collect information about you from other sources, including third parties and publicly available information that help us update and analyse our records, and identify new customers and partners.
Cookies policy
Cookies are small data files that are sent to and stored on your computer, smartphone or other device whenever you visit a website. Most websites you visit will use cookies to help to improve your experience by enabling that website to ‘remember’ you, either for the duration of your visit or for repeat visits.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If your browser preferences allow it, you can configure your browser to accept all cookies, reject all cookies, or notify you when cookies are set.
We use cookies to enable and improve certain functions on our website and gain feedback on how our website is used. If you choose to switch certain cookies off, it may affect how our website works.
We also use remarketing tracking cookies and conversion pixels. This means that occasionally you may see an ad from us in search engines or on social media channels as a result from visiting our website.
The analytics and tracking cookies collect website activity, including but not limited to the number of users who visit our website, the date and time of visits, navigation patterns, browser types and versions, access device IP address, login data where applicable, and other communication data.
For more information on cookies and how to restrict or manage them using your browser settings, please visit www.allaboutcookies.org
How we use personal information
We may use the information we collect to:
respond to your enquiries
provide you with the services you request or use
maintain our list of contacts
continuously improve the provision of our services, assess the effectiveness of our promotional campaigns and publications, and for business data analysis
comply with our legal obligations, and to protect your, our, and others’ rights
send you alerts and other updates, marketing communications and other information or materials that may be of interest to you or which you have expressed an interest in receiving.
detect, prevent and address technical issues
Where we use your personal information with your consent, for example when you sign up for news and updates, you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
How we share personal information
We do not sell, rent, or otherwise share any personal information with third parties except as expressly described in this privacy policy, or with your prior permission.
Legal requirements
We may disclose your personal data in good faith that such action is necessary to:
protect the personal safety of users of the service or the public
protect and defend the rights or property of 8 Doors Distillery
comply with a legal obligation
prevent or investigate possible wrongdoing in connection with the service
protect against legal liability
Analytics
We may use third party service providers to monitor and analyse the use of our service. Including, but not limited to:
Google Analytics. This is a web analytics service offered by Google that tracks and reports website traffic. We use Google Analytics to monitor and analyse anonymous user interaction with our website. This helps us monitor web page traffic and user behaviour on the site. We will use this information for this purpose only and this will be stored on Google’s servers. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads on its own advertising network. You can view Google’s Privacy Policy here: https://policies.google.com/privacy
Trusted Third Parties & Service Providers
We may have to share personal information we collect with trusted third parties. The information we share shall be no more than required and the third parties’ use of the information shall be limited to the specified purpose for processing as agreed with them.
These trusted third parties include:
our team. Our employees and associate consultants are required to keep any personal and business information confidential and are not permitted to use it for any purposes other than to provide our services, to deal with requests which are submitted to us, or for the purposes of facilitating our use of that information in accordance with this policy.
third-party service providers engaged by us to perform services on our behalf. Such as our IT support provider, web-hosting companies, e.g. Squarespace which hosts our website, analytics services, email marketing system, payment gateways, cloud storage providers, marketing and communications services, event booking services.
We choose our service providers and partners carefully. We require all third parties to respect the security of your personal data and to treat it in accordance with the GDPR regulations and this privacy policy. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Other
We may publicly share anonymised information that does not reasonably identify you, including survey results.
We will publicly share the names of winners of any competitions hosted by us, unless specifically requested not to.
Links to other sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
Using social media platforms to interact with us
When you use a social media platform, details about how your personal information is held, is described within the relevant social media policy, such as Facebook https://www.facebook.com/policy.php or Twitter https://twitter.com/en/privacy or Instagram https://help.instagram.com/519522125107875?helpref=page_content We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
How we keep information safe
We take data security seriously and our website uses SSL to help protect (encrypt) any data provided using our site, for example when submitting information through a web form or subscribing to our newsletter. This does not mean we can guarantee the absolute security of your information. We are not responsible for the security of information you transmit to us over networks that we do not control, such as the Internet and wireless networks.
How long we keep the information we collect
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your rights
Under the general Data Protection Regulations (GDPR) you have rights as individuals which you can exercise in relation to the information we hold about you. You can read more about your individual rights on the Information Commissioner’s Office website https://ico.org.uk/
Changes to our Privacy Policy
We review our privacy policy regularly. This policy was last updated in September 2020. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page at which point the ‘Effective Date’ at the top of this page will be updated.
How to contact us
If you have any questions or comments about this Privacy Policy please get in touch. The accuracy of your information is important to us. If you would like to access or update any of the information or preferences that we store about you, please contact us by email using hello@8doorsdistillery.com